VOICE AI SPOTLIGHT: May 2025 — Smarter Tools for Local Business Growth
🎙️ AI VOICE SPOTLIGHT: May 2025 – Empowering Local Businesses with GoHighLevel's Latest Voice AI Innovations
Welcome to the May edition of AI VOICE SPOTLIGHT, where we dive into the newest Voice AI features now available inside GoHighLevel — all designed to help local businesses grow, serve better, and scale operations with automation.
🔄 1. Separate "During Call" and "After Call" Actions
What’s New: Set different actions that happen while the call is active vs. actions that happen once the call ends.
Use Cases:
Local Business: A med spa AI captures caller info and books appointments during the call; afterward, it sends reminders and adds them to a follow-up campaign.
Agency Owner: AI tags leads during calls and then drops them into your nurture funnel after the call ends.
“Our AI system can now trigger actions during and after calls, creating better experiences and smarter follow-ups — all automated.”
⚙️ 2. Custom Actions with Webhooks
What’s New: AI can now trigger custom actions during calls using Webhooks — sending or retrieving data from external apps in real time.
Use Cases:
Local Business: A restaurant AI checks table availability through their POS before confirming a reservation.
Agency Owner: Your AI sends lead data directly to Airtable, Slack, or your CRM while on the call.
“Our AI can now fetch or send info mid-call — so it’s not just answering questions, it’s doing real work in the background.”
📅 3. Real-Time Appointment Booking
What’s New: The AI can now schedule appointments live on the call using GHL’s built-in calendar.
Use Cases:
Local Business: A dental AI handles weekend calls and books cleanings without needing staff on site.
Agency Owner: Your AI qualifies leads and schedules discovery calls while you focus on fulfillment.
“Your AI can now schedule calls in real-time — no more form follow-ups or missed bookings.”
🧠 4. CRM Field Updates (Up to 25!)
What’s New: AI can now update up to 25 fields in a contact record after a call. That means way more personalization and smarter workflows.
Use Cases:
Local Business: A gym AI tags leads as "interested in classes" and logs preferred workout times.
Agency Owner: Your AI updates lead source, service requested, and urgency level after every call.
“Your CRM updates itself after every call — so you always have the right data, without the manual work.”
📨 5. Improved Post-Call Summaries
What’s New: After each AI-handled call, you now get a cleaner, easier-to-read transcript summary via email.
Use Cases:
Local Business: A legal office gets a quick summary of who called, what they needed, and the outcome.
Agency Owner: You get an email after every AI call, with notes you can act on immediately.
“Our AI gives you a clean summary of each conversation — so you’re always in the loop without replaying voicemails.”
🎧 6. 30 New Voice Options
What’s New: You now have access to 30+ voice styles — so your AI can sound professional, friendly, or anything in between.
Use Cases:
Local Business: A boutique salon uses a calm, nurturing voice to reflect their luxury vibe.
Agency Owner: You match each client’s brand voice and charge extra for customization.
“Give your AI a voice that fits — whether it’s upbeat, local, or high-end professional.”
☎️ 7. Smarter Inbound Call Handling
What’s New: AI now routes calls based on intent — from booking to billing to emergencies.
Use Cases:
Local Business: A med spa AI routes bookings to the calendar and billing questions to a rep.
Agency Owner: Use one AI number to handle sales, support, and leads — automatically.
“Now your AI knows where to send the call — and when to handle it all on its own.”
💼 Voice AI Use Case Systems
🍽️ The Restaurant Revenue Engine
Answers calls, books reservations, takes orders
Adds callers to a VIP club (birthday specials, promos)
Syncs to POS system for seamless ordering
💰 Sell for: $997 setup + $497/mo
🦷 The Dental Practice Growth Suite
Books appointments, sends forms, verifies insurance
Updates patient records + sends visit reminders
Delivers post-call summaries to staff inbox
💰 Sell for: $1,500 setup + $697/mo
🏋️ The Fitness Center Engagement System
Books sessions, explains plans, upsells add-ons
Tags hot leads based on goals (e.g., “lose weight”)
Sends promo text & feedback form after calls
💰 Sell for: $997 setup + $497/mo
Your Next Move
These features are all live inside GoHighLevel. Start with just one — or roll out a full system for your next client.
💡 Test booking or follow-up automation on your own AI number
🚀 Use the Restaurant, Dental, or Fitness system as ideas to craft your next sales offers
📞 Let us help: we offer DFY builds and templates inside My Local Agency
See you in next month’s AI VOICE SPOTLIGHT!
-Jason
Want to learn how to sell a simple $500-$1000/m AI service fast? Watch the limited time workshop while it's 100% Free!
