🎙️ AI VOICE SPOTLIGHT: September 2025 – Empowering Local Businesses with GoHighLevel's Latest Voice AI Innovations

Welcome to the September edition of AI VOICE SPOTLIGHT, where we dive into the newest Voice AI features now available inside GoHighLevel — all designed to help local businesses grow, serve better, and scale operations with automation.

🚀 Workflows & Automation

• Contactless Tasks — Create internal tasks that don’t require a contact, streamlining project and operations workflows. Learn More

• Internal Notifications via Contactless Triggers — Send alerts triggered by apps, webhooks, or other sources not tied to a contact. Learn More

• Dynamic Custom Value Picker — Inject data dynamically into workflows with more flexible branching. Learn More

👉 Why it matters: HighLevel workflows now extend beyond CRM contacts, automating internal operations as well as customer-facing tasks.

🎨 Funnels, Websites & Email

• Gradients, Blur & Visual Enhancements— More visual styling options for funnels and websites. Learn More

• Funnel / Website Metrics Upgrade — More detailed performance tracking directly in dashboards. Learn More

• Email Template Syncing — Choose whether workflow-linked emails remain synced with template edits or not. Learn More

• Video Player Update — Major upgrade to the in-platform video player, improving playback and reliability. Learn More

👉 Why it matters: These updates make funnels more engaging, measurable, and flexible — without needing custom coding.

💬 Messaging, Voice & AI

• WhatsApp AI-Generated Templates — Use AI to generate Meta-compliant WhatsApp templates instantly. Learn More

• WhatsApp Interactive CTAs — Add buttons that trigger workflows and branching inside WhatsApp messages. Learn More

• Voice AI Internationalization — Multi-language support for voice agents expands reach globally. Learn More

• Voice AI + MCP Integration — Let Voice AI agents interact with external APIs and CRMs in real time. Learn More

• Phone System Updates — New capabilities for reliability and call handling improvements. Learn More

👉 Why it matters: Together, these features make communication compliant, conversational, and globally scalable.

🔗 Integrations & Platform

• Xero Integration — Sync invoices, taxes, and payments with Xero. Learn More

• Domain Transfer-In — Centralize domain and DNS management inside HighLevel. Learn More

• Calendly Integration + Webhooks — Plug scheduling events directly into automations. Learn More

• WordPress New Customer Support Features — Smoother onboarding and management tools for hosted WordPress users. Learn More

👉 Why it matters: HighLevel continues to evolve into a central command hub for finance, hosting, and integrations.

🌐 Community, Courses & Onboarding

• Course Tagging in Community Posts — Tag courses directly in posts or comments for better resource sharing. Learn More

• Social Planner Onboarding — Test features before connecting real social accounts. Learn More

• Community Newsletters — Auto-send digests of trending posts, events, and conversations. Learn More

👉 Why it matters: Community and onboarding features keep members educated, engaged, and retained.

What This Means for You

• Automate smarter: Use contactless tasks for operations and internal notifications for team alerts.

• Scale communication: Voice AI + WhatsApp features create richer, compliant, multi-channel interactions.

• Upgrade funnels & engagement: Leverage gradients, QR codes, new video player, and metrics for better performance.

• Centralize operations: Consolidate domains, sync Xero, and improve invoice workflows.

• Stay compliant: Leverage HIPAA tools and secure OTP verification for sensitive industries.

See you in next month’s AI VOICE SPOTLIGHT!